Why Don't More Retailers Send Emails Like This?

Wednesday, February 20, 2013 Listrak 0 Comments

Megan Ouellet

I went shopping last week and bought a few things in my local Talbots store. The following day I received this email:

I’m surprised that more retailers don’t send a simple “thank you” to customers after a purchase is made. I’m also surprised that Talbots doesn’t send an email like this after…